Have any questions? Learn more about Star Rewards.
The Frequently Asked Questions (FAQ) section answers some of the most commonly asked questions on the Daimler Truck & Bus Star Rewards Programme.
If you have a question that isn't answered here, please feel free to call the programme administrators, Smart Loyalty, on 0800 99 76278.
You're already signed up to earn points through your dealership, starting 1 October 2019.
Your dealership will be given a wholesales parts purchase target each month. When your dealership as a whole hits the monthly target, points will be issued to each team member at a nominated value.
There will be individual targets on Freightliner and Mercedes-Benz wholesale parts.
The level of reward points will vary depending on the level of role and associated ability. Please discuss further with your Aftersales Manager, or contact the programme director Alecia Lowry on 021 524 221, or email alecia@smartloyalty.co.nz
You can redeem your points on just about anything. With over 4,000 products in the Rewards Shop, you'll have plenty to choose from! Or, if you have something more specific in mind you can call us on 0800 9976278 and we will help to source your Dream Reward. If you don't have enough points to redeem the reward you want, you can use Points + Pay and top up the payment with your credit card at checkout.
Our Dream Rewards feature allows you to request virtually* any reward you want. Whether it's a trip to the islands, laser eye surgery, covering tuition fees, or a shiny diamond ring, simply call us on 0800 99 76278 and we'll do our best to make it a reality.
*Terms and conditions apply.
The best way to keep track of your points balance is by downloading and logging into the Star Rewards app. You can also make redemptions via the app, enter competitions and giveaways, browse special deals and more.
Search 'Star Rewards' in the App Store or Google Play to download. Also, keep an eye out for our monthly email updates as these will show your points balance and have updates on news and promotions.